We have multiple mailboxes and we raise new tickets from emails received in these multiple mailboxes. How can we set…
For forwarding or sending a MSG file copy of the original email to the assigned technician you need to follow…
Under Assign Technician section of the ticket form in Outlook, there are three various ways of assigning Technicians. 1. ‘From…
For this to work, you can enable the option under Issue Tracker toolbar > My Options > My Preferences >…
In Team Issue Tracker >Team Settings > Others tab, you can specify which mailbox account Team Issue Tracker would use…
If you are talking about showing the ticket ID in the Outlook view of your Inbox folder, you can make…
If you are talking about showing the ticket ID in one of the column in the SharePoint list, you will…
When you perform mapping between SharePoint list and Outlook, you will see that there are certain mandatory fields including the…
If you get an error such as In Function: SharePointObject.ConnectLists Exception Number: 5 Exception Description: Cannot execute a program. The…
I see that Issue tracker toolbar/ribbon has occupied most of my Outlook default/home tab in every folder. How can I…