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AssistMyTeam Helpdesk is available right inside your Outlook unlike any other standalone application and web-based help desk software. It can be easily deployed through an installer (manually or via a group policy object with MSI) across the entire organization.

Please make sure that your system meets the following requirements before installing AssistMyTeam Helpdesk for Outlook:

Windows VersionWindows 11, 10, Windows 8.1, Windows 8, Windows 7 (both 32bit and 64bit are supported) and all server based Windows 2012 and above.

Microsoft Office VersionOutlook 2019, 2016, 2013, 2010. AssistMyTeam Helpdesk operates directly inside the Microsoft Outlook application (using Microsoft’s “COM add-in” technology). Outlook Express is not supported.

DatabaseAll versions and editions (including Express edition) of SQL Server are supported including cloud services such as Amazon RDS and Microsoft Azure SQL.
 .NET Framework  Microsoft .NET Framework 4.6.1 or Higher.