AssistMyTeam Helpdesk is available right inside your Outlook unlike any other standalone application and web-based help desk software. It can be easily deployed through an installer (manually or via a group policy object with MSI) across the entire organization.
Please make sure that your system meets the following requirements before installing AssistMyTeam Helpdesk for Outlook:
|Windows Version||Windows 11, 10, Windows 8.1, Windows 8, Windows 7 (both 32bit and 64bit are supported) and all server based Windows 2012 and above.|
|Microsoft Office Version||Outlook 2019, 2016, 2013, 2010. AssistMyTeam Helpdesk operates directly inside the Microsoft Outlook application (using Microsoft’s “COM add-in” technology). Outlook Express is not supported.|
|Database||All versions and editions (including Express edition) of SQL Server are supported including cloud services such as Amazon RDS and Microsoft Azure SQL.|
|.NET Framework||Microsoft .NET Framework 4.6.1 or Higher.|