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Watch video tutorials that teach you how to install, configure and work with Knowledge Base add-ins for Outlook and how to get the most out of your team using the advanced automation options.

Managerial Installation & Configuration

Perform an administrative installation of Team KnowledgeBase, choose SharePoint lists that store KB articles, and perform mapping between Outlook item fields and SharePoint list fields etc.

User Installation, using KB articles in Outlook

Perform a user installation of Team KnowledgeBase, connect to KB Settings Data Source, access and make use of the KB articles stored in various SharePoint lists to insert and reply to outgoing emails in Outlook.