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Archives: Knowledge Base

Combine all related emails of a conversation to one PDF file

August 31, 2022 AssistMyTeam

You can use the capability of the Email to PDF add-in to combine multiple emails of the same conversation thread…

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How to combine an email and attachments to one PDF file

August 13, 2022 AssistMyTeam

There are two ways of combining an email with its attachments into one PDF file.  1) Combining an email with…

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How to avoid Azure SQL Server Timeout

April 12, 2022 AssistMyTeam

If you are using AssistMyTeam Apps to connect to your Azure SQL Server as the data source, the following steps…

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How to configure the case ID to start from 10000?

February 4, 2022 AssistMyTeam

As the new version only uses SQL database, one of the limitation is that the auto incremental number always starts…

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Why am I being prompted to renew support contract when I have a perpetual license?

December 23, 2021 AssistMyTeam

Microsoft Office apps are regularly updated and changed by Microsoft and hence, any third party apps and add-ins build for…

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Control the sequence or chronological order of emails when they are combined into one PDF

July 6, 2021 AssistMyTeam

Default ordering of emails in the PDF When you combine multiple emails into a single merged PDF document (as PDF…

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Difference between Professional and Standard license

July 2, 2021 AssistMyTeam

A single seat license of ‘PDF Converter for Windows’ is available in Standard and Professional editions. The only difference is the PDF…

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Difference between Professional and Standard license

May 15, 2021 AssistMyTeam

A single seat license of ‘Email to PDF for Outlook’ is available in Standard and Professional editions. The difference is…

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Disable PDF auto convert feature while adding attachments to email

December 23, 2020 AssistMyTeam

To prevent attachments from being converted to PDF automatically, while adding to new email, choose the option ’Do Nothing’ under…

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How to convert pdf to black and white or grayscale

November 16, 2020 AssistMyTeam

Most of the time, you may find it important to save documents to PDF in black and white or in…

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