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Archives: Knowledge Base

Convert and save attachments to PDF files

February 20, 2019 AssistMyTeam

You can set AssistMyTeam Email to PDF add-in to include attachments when converting an email to PDF file in Outlook.…

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How can I control the quality and size of the outputted PDF file?

AssistMyTeam

In Email to PDF toolbar, click ‘Output Settings’. Under PDF optimization section, you can choose between two levels – Optimize…

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Append to PDF – Add emails to an existing PDF file

AssistMyTeam

We often have the requirement to add emails or attachments and append to PDF file, instead of creating new. With…

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Combine multiple emails into one PDF with attachments

AssistMyTeam

Be it for archiving or presentation purposes, you can combine and merge multiple emails into one PDF file with attachments…

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What are the requirements for Email to PDF to generate PDF from emails?

AssistMyTeam

The AssistMyTeam Email to PDF exists as an add-in process in Microsoft Outlook. The followings are required: .NET Framework 4.5…

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Understand how AssistMyTeam Helpdesk helps in the organization’s CRM needs

AssistMyTeam

A growing business has at the heart of its evolution the goal of a positive customer experience. Providing efficient and…

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Helpdesk best practice – Automating support case generation from incoming e-mail

AssistMyTeam

Many organizations believe e-mail is a highly efficient way to have their customers submit service and support requests. Your customer…

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Automatically add due date appointment and task entries and enable Outlook reminders in the concerned technician’s mailbox

AssistMyTeam

Apart from the emails notifications sent out to technicians on any assignment of a case, Helpdesk add-in can add/update an…

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Automatic assignment of technician to a newly created support case

AssistMyTeam

Why worry and take the extra manual steps to assign newly generated cases with an appropriate technician? It not only…

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How can I get an extended or fresh trial of Helpdesk for Outlook?

AssistMyTeam

If for some reason, you were unable to test ‘Team Helpdesk for Outlook’ within the 30 days evaluation period, or…

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