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Archives: Knowledge Base

Can I set Database Exporter to automatically update the changes in the Outlook items to the corresponding record of the database?

March 24, 2019 AssistMyTeam

Can I set Database Exporter to automatically update the changes in the Outlook items to the corresponding record of the…

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I have defined some custom fields for a particular Outlook folder. Can Database Exporter export the values of these fields to the database too?

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I have defined some custom fields for a particular Outlook folder. Can Database Exporter export the values of these fields…

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Can notes fields be included into the export?

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Can notes fields be included into the export? Yes, there are two note fields available – Plain Body and HTML Body.Plain…

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What Outlook items type can I export to database using Database Exporter?

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What Outlook items type can I export to database using Database Exporter? Database Exporter supports most of the item types available…

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The ‘Microsoft.ACE.OLEDB.12.0’ provider is not registered on the local machine

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Workaround for ‘The ‘Microsoft.ACE.OLEDB.12.0′ provider is not registered on the local machine’ error. If you get the error ‘The ‘Microsoft.ACE.OLEDB.12.0′…

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Wrong OS or OS version for application

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You have downloaded and installed ‘Database Exporter for Outlook‘ successfully on your system. However, when you start Outlook and tried…

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Fix to ‘The attempted operation is prohibited because it exceeds the list view threshold enforced by the administrator’

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The attempted operation is prohibited because it exceeds the list view threshold enforced by the administrator (GetListItems = 350) If…

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What is Tracking Code, and what is its use?

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The ‘Tracking Code’ is a combination of the prefix code of the SharePoint list and the ticket ID of the…

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I want the technicians to be able to add their own problem and status value instead of limiting it from a few pre-defined values in Outlook and SharePoint. How can I achieve it?

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By default, in the new ticket form, individual technician can only select a value from amongst the administrator predefined drop…

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I want all the outgoing email replies from the helpdesk to be sent from a common account. Is that possible in Issue Tracker?

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Yes, Helpdesk manager can set Issue Tracker add-in to allow all outgoing email replies to be sent from a common…

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