Requirements
Team Knowledgebase for Outlook is available right inside your Outlook and can be easily deployed through an installer across the entire organization.
The following highlights some of the main pre-requisite.
| Windows Version | Windows 11, Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Vista (both 32bit and 64bit are supported) and all server-based Windows 2012 and above NOTE: Windows XP is not supported. |
| Microsoft Outlook Version | Microsoft Outlook 2007, 2010, 2013, 2016, 2019, 2021, 2024, 2026 and 365 (both 32 bit and 64 bits are supported). The application operates directly inside the Microsoft Outlook. Outlook Express is not supported. For Outlook 2007, Service Pack 3. |
| Database | Microsoft Access or SQL Server (needs to be on the network. Team Helpdesk Agent tool should have access to it). Microsoft Azure SQL and any other cloud-based SQL Server database service such as Amazon RDS is also supported. |
| Microsoft .NET Framework | The .NET framework 4.5 or higher must be installed and activated on your system before you can install and use AssistMyTeam Software. |
Windows Explorer Plug-ins
PDF Tools
PDF Converters
Email Converters
- PST to PDF
- PST to MSG
- PST to EML
- MSG to PDF
- MSG to EML
- EML to PDF
- EML to MSG
- MBOX to PDF
- MBOX to MSG
- MBOX to EML
- IMAP to PDF
- IMAP to PST
- IMAP to MSG
- IMAP to EML
- Outlook to PDF
- Outlook to MSG
- Outlook to EML
- Microsoft 365 to PDF
- Microsoft 365 to PST
- Microsoft 365 to MSG
- Microsoft 365 to EML
- Exchange to PDF
- Exchange to PST
- Exchange to MSG
- Exchange to EML
- Gmail to PDF
- Gmail to PST
- Gmail to MSG
- Gmail to EML