Skip to content
AssistMyTeam
AssistMyTeam
Get the most out of your investment in Microsoft Software
  • Home
  • Products
    • Attachment Manager for Outlook
      • Download
      • Purchase a License
      • Enterprise Deployment
    • Email to PDF for Outlook
      • Download
      • Video Tutorials
      • Purchase a License
    • PDF Converter for Windows
      • Download
      • Video Tutorials
      • Purchase a License
    • Database Exporter for Outlook
      • Download
      • Purchase a License
    • Database Exporter for SharePoint
      • Download
      • Purchase a License
    • Helpdesk Add-ins
      • Explore Features
      • Download
      • Video Tutorials
      • Purchase a License
    • Issue Tracker Add-ins
      • Explore Features
      • Download
      • Video Tutorials
      • Purchase a License
    • Timesheet Add-ins
      • Explore Features
      • Download
      • Video Tutorials
      • Purchase a License
    • Outlook to SharePoint Publisher
      • Download
      • Purchase a License
    • Knowledge Base Add-ins
      • Download
      • Video Tutorials
      • Purchase a License
    • MSG Exporter for Outlook
      • Download
      • Purchase a License
      • Enterprise Deployment
    • OLAP for Microsoft Databases
      • Download
      • Purchase a License
    • OLAP for Microsoft Outlook
      • Download
      • Purchase a License
    • OLAP for Microsoft SharePoint
      • Download
      • Purchase a License
  • Subscriptions
    • Bronze Subscription
    • Silver Subscription
    • Gold Subscription
    • Perpetual versus Subscription
    • Frequently Asked Questions
    • Enterprise Licensing
  • Support
    • Submit Support Ticket
    • My Support Contract Checker
    • Renew Support Contract
    • Frequently Asked Questions
  • Knowledge Base
  • Blog
  • +
    • Free License
    • Customize Our Software
    • Hire Us
    • Contact Us
    • About Us

Category: Helpdesk for Outlook

Multiple edits have been made. The conflicting edits have been attached to the conflict message

February 27, 2019 AssistMyTeam

You might have seen message like below:”Multiple edits have been made. The conflicting edits have been attached to the conflict…

Continue Reading →

Understand how Team Helpdesk System helps in the organization’s CRM needs

February 20, 2019 AssistMyTeam

A growing business has at the heart of its evolution the goal of a positive customer experience. Providing efficient and…

Continue Reading →

Service level agreements (SLA) and escalations in Team Helpdesk System

AssistMyTeam

What is a service-level agreement? A service-level agreement (SLA) is a contract between a service provider such as a company…

Continue Reading →

Helpdesk best practice – Automating support case generation from incoming e-mail

AssistMyTeam

Many organizations believe e-mail is a highly efficient way to have their customers submit service and support requests. Your customer…

Continue Reading →

Understand how Team Helpdesk System supports SMS using Skype

AssistMyTeam

Short Message Service or popularly known by its acronym as SMS is a method by which messages can be sent…

Continue Reading →

Understand how Team Helpdesk System supports making calls using Skype

AssistMyTeam

Sometimes, technicians may need to contact callers via a phone call on emergency support requests. Under such scenarios, Team Helpdesk…

Continue Reading →

Automatically add due date appointment and task entries and enable Outlook reminders in the concerned technician’s mailbox

AssistMyTeam

Apart from the emails and SMS notifications that Team Helpdesk System sent out to technicians on any assignment of a…

Continue Reading →

Automatic assignment of technician to a newly created support case

AssistMyTeam

Why worry and take the extra manual steps to assign newly generated cases with an appropriate technician? It not only…

Continue Reading →

I inadvertently deleted one of the Team Helpdesk subfolder in Outlook. How can I get a backup copy without re-installing the whole folders?

AssistMyTeam

Team Helpdesk for Outlook consists of the following subfolders in Outlook: Ongoing Cases Resolved Cases KB History Schedules Settings If…

Continue Reading →

Asset inventory tracking and management in Team Helpdesk System

AssistMyTeam

Through the support for assets tracking and management, Team Helpdesk System can play a vital part to the helpdesk team…

Continue Reading →

Article navigation

Page 1 of 12
1 2 … 12 Next →
Copyright © 2019 AssistMyTeam