Skip to content
AssistMyTeam
AssistMyTeam
Get the most out of your investment in Microsoft Software
  • Home
  • Windows Apps
    • PDF Converter for Windows Explorer
      • Product Info
      • How It Works
      • Enterprise PDF Automation
      • Requirements
      • Download
      • Installation Guide
      • Knowledge Articles
      • Video Tutorials
      • Purchase a Perpetual license
      • Purchase a Subscription license
    • Database Exporter for SharePoint
      • Product Info
      • Requirements
      • Download
      • Installation Guide
      • Purchase a License
    • OLAP for Microsoft Databases
      • Product Info
      • Requirements
      • Download
      • Installation Guide
      • Purchase a License
    • OLAP for Microsoft SharePoint
      • Product Info
      • Requirements
      • Download
      • Installation Guide
      • Purchase a License
    • PST to PDF Converter
      • Requirements
      • Download
      • Installation Guide
      • Purchase a License
      • Knowledge Base Articles
    • EML to PDF Converter
      • Requirements
      • Download
      • Installation Guide
      • Knowledge Base Articles
      • Purchase a License
    • MSG to PDF Converter
      • Requirements
      • Download
      • Installation Guide
      • Knowledge Base Articles
      • Purchase a License
    • Any File to PDF
      • Requirements
      • Download
      • Installation Guide
      • Knowledge Base Articles
      • Purchase a License
    • PDF Merger
      • Requirements
      • Download
      • Installation Guide
      • Purchase a License
      • Knowledge Base Articles
    • PDF Header & Footer Adder
      • Requirements
      • Download
      • Installation Guide
      • Purchase a License
      • Knowledge Base Articles
    • PDF Stamper
      • Requirements
      • Download
      • Installation Guide
      • Purchase a License
      • Knowledge Base Articles
    • PDF Protector
      • Requirements
      • Download
      • Installation Guide
      • Purchase a License
      • Knowledge Base Articles
    • PDF Page Inserter
      • Requirements
      • Download
      • Installation Guide
      • Knowledge Base Articles
      • Purchase a License
    • PDF Attachment Inserter
      • Requirements
      • Download
      • Installation Guide
      • Knowledge Base Articles
      • Purchase a License
    • PDF Attachment Extractor
      • Requirements
      • Download
      • Installation Guide
      • Purchase a License
      • Knowledge Base Articles
    • PDF Attachment Remover
      • Requirements
      • Download
      • Installation Guide
      • Knowledge Base Articles
      • Purchase a License
    • SharePoint to PDF
    • EML to MSG Converter
      • Requirements
      • Download
      • Installation Guide
      • Knowledge Base Articles
      • Purchase a License
    • MSG to EML Converter
      • Requirements
      • Download
      • Installation Guide
      • Knowledge Base Articles
      • Purchase a License
    • PST to EML Converter
      • Requirements
      • Download
      • Installation Guide
      • Purchase a License
    • PST to MSG Converter
      • Requirements
      • Download
      • Installation Guide
      • Purchase a License
    • PST Viewer
      • Requirements
      • Download
      • Installation Guide
    • MSG Viewer
      • Requirements
      • Download
      • Installation Guide
    • EML Viewer
      • Requirements
      • Download
      • Installation Guide
  • Outlook Add-ins
    • Attachment Manager for Outlook
      • Product Info
      • Requirements
      • Download
      • Installation Guide
      • Knowledge Articles
      • Enterprise Deployment
      • Purchase a License
    • Email to PDF for Outlook
      • Product Info
      • How It Works
      • Requirements
      • Download
      • Installation Guide
      • Knowledge Articles
      • Video Tutorials
      • Purchase a Perpetual license
      • Purchase a Subscription License
    • Database Exporter for Outlook
      • Product Info
      • Requirements
      • Download
      • Installation Guide
      • Knowledge Articles
      • Purchase a License
    • MSG Exporter for Outlook
      • Product Info
      • Requirements
      • Download
      • Installation Guide
      • Enterprise Deployment
      • Purchase a License
    • SharePoint Publisher for Outlook
      • Product Info
      • Requirements
      • Download
        • Personal Edition
        • Team Edition
      • Installation Guide
        • Personal Edition
        • Team Edition
      • Purchase a License
    • Helpdesk for Outlook
      • Product Info
      • How It Works
      • Explore Features
      • Requirements
      • Download
      • Installation Guide
      • Knowledge Articles
      • Purchase a Perpetual license
      • Purchase a Subscription license
    • Issue Tracker for Outlook
      • Product Info
      • How It Works
      • Explore Features
      • Requirements
      • Download
      • Installation Guide
      • Knowledge Articles
      • Video Tutorials
      • Purchase a Perpetual license
      • Purchase a Subscription license
    • Knowledge Base for Outlook
      • Product Info
      • Requirements
      • Download
      • Installation Guide
      • Video Tutorials
      • Purchase a License
    • Timesheet for Outlook
      • Product Info
      • Explore Features
      • Requirements
      • Download
      • Installation Guide
      • Knowledge Articles
      • Video Tutorials
      • Purchase a License
    • OLAP for Microsoft Outlook
      • Product Info
      • Requirements
      • Download
      • Installation Guide
      • Purchase a License
  • Subscriptions
    • Bronze Subscription
    • Silver Subscription
    • Gold Subscription
    • Perpetual versus Subscription
    • Frequently Asked Questions
    • Enterprise Licensing
  • Support
    • Submit Support Ticket
    • My Support Contract Checker
    • Renew Support Contract
    • Frequently Asked Questions
  • Knowledge Base
  • Blog
  • +
    • Academic and Non-Profit Licenses
    • Customize Our Software
    • Hire Us
    • Contact Us
    • About Us
    • Privacy Policy
    • GDPR Policy

Category: Helpdesk for Outlook

How to configure the case ID to start from 10000?

February 4, 2022 AssistMyTeam

As the new version only uses SQL database, one of the limitation is that the auto incremental number always starts…

Continue Reading →

Differences between Issue Tracker and Helpdesk add-ins

March 13, 2020 AssistMyTeam

Helpdesk for Outlook Issue Tracker for Outlook Tickets Storage & Repository Tickets are raised from emails and stored in an…

Continue Reading →

Understand how AssistMyTeam Helpdesk helps in the organization’s CRM needs

February 20, 2019 AssistMyTeam

A growing business has at the heart of its evolution the goal of a positive customer experience. Providing efficient and…

Continue Reading →

Helpdesk best practice – Automating support case generation from incoming e-mail

AssistMyTeam

Many organizations believe e-mail is a highly efficient way to have their customers submit service and support requests. Your customer…

Continue Reading →

Automatically add due date appointment and task entries and enable Outlook reminders in the concerned technician’s mailbox

AssistMyTeam

Apart from the emails notifications sent out to technicians on any assignment of a case, Helpdesk add-in can add/update an…

Continue Reading →

Automatic assignment of technician to a newly created support case

AssistMyTeam

Why worry and take the extra manual steps to assign newly generated cases with an appropriate technician? It not only…

Continue Reading →

How can I get an extended or fresh trial of Helpdesk for Outlook?

AssistMyTeam

If for some reason, you were unable to test ‘Team Helpdesk for Outlook’ within the 30 days evaluation period, or…

Continue Reading →

Helpdesk add-in failed to send out outgoing emails using a specified common account. How do I fix it?

AssistMyTeam

Helpdesk add-in failed to send out outgoing emails using a specified common account. How do I fix it? If you…

Continue Reading →

How to reset old settings and connect Helpdesk agent/manager add-in to the new data source?

AssistMyTeam

How to reset old settings and connect Helpdesk Agent or Manager add-in to the new data source? If your Helpdesk…

Continue Reading →

Best practices for automated Helpdesk that runs 24×7

AssistMyTeam

Best practices for setting Helpdesk to work and run 24×7 In most helpdesks, the main priority is to reduce the…

Continue Reading →

Knowledge Base - Article navigation

Page 1 of 5
1 2 … 5 Next →
Copyright © 2023 AssistMyTeam