If the Issue Tracker add-in menus or toolbars do not show up in Outlook, but are installed, most likely, Outlook might have disabled it.
To verify, you need to go to the Add-ins panel.
On Outlook 2003, it is located under Outlook > help menu > About Microsoft Outlook dialog box > Disabled items button.
On Outlook 2007, it is located under Outlook > help menu > Disabled Items.
On Outlook 2010/2013/2016/2019, it is located under Outlook > file > Options tab > Add-ins tab
In the Add-ins tab, you would find 3 sections – Active Application Add-ins, Inactive Application Add-ins and Disabled Application Add-ins.
If the Issue Tracker toolbar is not showing up in Outlook, most likely the add-in is listed under Inactive Application Add-ins or Disabled Application Add-ins sections. You will have re-enabled the add-in and restart Outlook. To do this, under the Manage drop down box (bottom section of the Add-ins dialog), select ‘COM Add-ins‘ and click ‘Go..’.
If you don’t see the the addin entry in the COM Add-ins, try the ‘Disabled Items‘ under Manage drop down and click ‘Go..’
And from the ‘Disabled Items’ dialog box, select the ‘AssistMyTeam Team Issue Tracker Add-in’ add-in (Client or Manager) and click ‘Enable‘ button’ And restart Outlook.
