Detail information on upgrading your old installation of Issue Tracker with new version and update.
Upgrade Steps to Issue Tracker Version 7.0
Download the latest setup from above to your system.
Extract the contents of the zip file to a file folder in your system. The downloaded zip file contains 2 files IssueTrackerAdminSetup_xXX.exe, IssueTrackerTechnicianSetup_xXX.exe (xXX is x86 or x64)
Shutdown Outlook.
Uninstall the old Issue Tracker Admin or Technician tool from your system.
Run‘ IssueTrackerAdminSetup_xXX.exe’ to install version 7.0 of Issue Tracker Admin tool.
IssueTrackerTechnicianSetup_xXX.exe’ to install version 7.0 of Issue Tracker Technician tool.
NOTE: The Technician addin tool is already contained in the Admin Addin tool. So, if you have already installed the Admin tool, there is no need to install the Technician tool.