First Published: 17th September 2018

What's new in 8.3?

bullet FIXED: Because of a recent update of Microsoft Office, your helpdesk form in Outlook might display as blank and there might be a separate popup panel where the helpdesk fields are shown. We have applied a quick fix to this issue with this update.
bullet FIXED: Outlook crashes when navigating/clicking to an empty Team Helpdesk folder such as Ongoing Cases, Resolved Cases, KB, History Resolved, History Ongoing etc..