Export the Tickets summary report to excel

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You can easily export Tickets summary report to excel.  To generate a summary report and export it to excel follow the steps:

  1. Go to Helpdesk Managerial Tools > Summary Report
  2. Generate a summary report
  3. Click ‘Export to File’ button and select ‘Export to Excel’
  4. Specify a destination where you want to save the data.
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