Requirements

Team Knowledge Base for Outlook & SharePoint is available right inside your Outlook and can be easily deployed through an installer across the entire organization.

Pre-requisites for running Team Knowledge Base Add-ins.

Windows Version Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Vista (both 32bit and 64bit are supported) and all server based Windows 2012 and above

NOTE: Windows XP is not supported.
Microsoft Outlook Version Microsoft Outlook 2010, 2013, 2016, 2019 (both 32 bit and 64 bit are supported). Earlier versions such as Outlook 2003, 2007 should work, but they are not actively supported. The application operates directly inside the Microsoft Outlook. Outlook Express is not supported.
SharePoint versionSharePoint 2010 or Higher (both inhouse and cloud hosted including Office 365)
Microsoft .NET Framework

The .NET framework 4.5 or higher must be installed and activated on your system before you can install and use AssistMyTeam Software. In newer windows, such as Windows 10, 8.1 and 8, .Net framework 4.5 is available as part of the OS, and is installed by default. For Windows 7 and Vista, you need to download the .NET framework 4.5 redistributable from Microsoft website and install it manually. .NET Framework 4.5 is not supported (cannot be installed) on Windows XP.

For server based windows, .NET framework 4.5 is installed part of Windows Server 2012 and higher versions. If you are using older versions such as Windows Server 2008 R2, you would need to download and install the 4.5 framework.

NOTE that, even if you have  older versions of .NET Framework 2 or 3.5, you still need to enable or install .NET Framework 4.5 on your system for our product to work. Multiple versions of the .NET Framework can be loaded on a single computer at the same time. This means that you do not have to uninstall previous versions of. NET frameworks in order to install a later version.

  • For Windows 7 and Vista, Windows Server 2008 R2, you can download the .NET framework 4.5 redistributable here https://www.microsoft.com/en-in/download/details.aspx?id=30653 
  • For Windows 8 and higher versions (8.1, 10), the .NET framework 4.5 is already built-in with the OS and installed/enabled by default. However, it may not be enabled by default. To enable it, follow the steps below:STEP 1) You will need to have an Administrator account in Windows 8/8.1/10 to turn Windows Features on or off. From Metro/Start Menu, right-click anywhere in the background and a tab appears in the bottom. Click the icon labeled All apps in the bottom-right corner. (or you can simply search for the term ‘Uninstall’ from Start menu under Settings tab)STEP 2) The Apps menu opens. Scroll to the right and click Control Panel.STEP 3) The Control Panel opens. Click Uninstall a Program.STEP 4) The Programs and Features window opens. Click Turn Windows features on or off.STEP 5) The Windows Features window opens. Check the box labeled ‘.NET Framework 4.5 Advanced Services’ or ‘.NET Framework 4.6 Advanced Services’ and then click Ok.

    or

    STEP 6) You are notified that Windows completed the requested changes (see below). Click Close, and then restart your computer.