Detail information on upgrading your old installation of Team Knowledge Base with new version and update.
Upgrade Steps to Team Knowledgebase SP Version 2
Download the latest setup to your system.
Extract the contents of the zip file to a file folder in your system. The downloaded zip file contains 2 files TeamKBAdminSPSetup_xXX.exe, TeamKBUserSPSetup_xXX.exe (xXX is x86 or x64)
Shutdown Outlook.
Uninstall the old Team Knowledgasebase Admin or User tool from your system.
Run’ TeamKBAdminSPSetup_xXX.exe’ to install version 2 of Team Knowledgebase Admin tool.
TeamKBUserSPSetup_xXX.exe’ to install version 2 of Team Knowledgebase User tool.
NOTE: The User addin tool is already contained in the Admin Addin tool. So, if you have already installed the Admin tool, there is no need to install the User tool.