Renew Support Contract

Microsoft Office apps are regularly updated and changed by Microsoft and hence, any third-party apps and add-ins build for earlier versions may not work correctly in newer/updated apps of Microsoft Office. To overcome this, we periodically release updates to our apps/add-ins to changing Microsoft Office updates.

In order to sustain and reward the efforts of the developers for their work, we charge a minimal yearly support fee from those license holders who purchased the license more than a year ago. We offer completely FREE unlimited updates to those users who had purchased the app within a year.

If the free support contract (usually 1 year or 3 years depending on the license types) that came bundled with your license purchase had expired, we strongly advise that you renew it for a year or more. Purchasing an additional year of support and maintenance contract guarantees that you will receive all software changes, whether a small update patch or a whole new version, for the one-year period of the contract.