Subscription
Get Access to AssistMyTeam products with less up-front cost, and unlimited user seats
The AssistMyTeam Enterprise Subscription provides organizations access to AssistMyTeam software – the same full version you get with a perpetual license but with a flexible, pay-as-you-go approach for a software budget that’s easier to manage.
A subscription license offers the best value to organizations that want to utilize a single, multiple or all of AssistMyTeam products, with less up-front cost and flexible payment choice of monthly or yearly basis. Refer to Subscription FAQs.
Subscription levels
Bronze
Ideal for organizations that want to utilize one (1) AssistMyTeam product on monthly or yearly subscription with unlimited seats and with unrestricted rights to use on multiple sites and locations. Available in country or global membership variants.
Silver
Ideal for organizations that want to utilize up-to three (3) AssistMyTeam products on monthly or yearly subscription with unlimited seats, unrestricted rights to use on multiple sites and locations. Available in country or global membership variants.
Gold
Ideal for organizations that want to utilize multiple or all of AssistMyTeam products on monthly or yearly subscription with unlimited seats, unrestricted rights to use on multiple sites and locations. Available in country or global membership variants.
Benefits of AssistMyTeam Enterprise Subscription
- Less up-front cost
- Clear cost predictability
- No additional support maintenance fee
- Deploy any number of sites and locations*
- Unlimited Seats
- Priority support and bug fixes. Support queries are answered within 24 hours.
- MSI installer for enterprise-wide deployment available upon request
- Free upgrade within the subscription period
- Registration-less version (Silver and Gold subscriptions only)
- Influence over the future version of the product, by requesting generic features
Features |
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| Number of AssistMyTeam Products | One (1) | Three (3) | All |
| Unlimited Seats |  | | |
| Free Upgrade | | | |
| Remote Assistance (Microsoft Teams or Team Viewer) | | | |
| Standard Support (Email, Live Chat, Remote Assistance) Working Days (9 AM to 5 PM GMT) | | | |
| Prioritized Premium Support (Email, Live Chat, Remote Assistance) 24×7 including Weekends & Holidays |  | | |
| Setups without license activation (Ideal for closed systems and networks) | | | |
| Request Enhancements or New Features | (max 1 time) | (max 3 times) | (max 5 times) |
| Phone Support Working Days (9 AM to 5 PM GMT) | | | |
 COUNTRY MEMBERSHIP1Rights to use in One Country with Unlimited Seats | $100 Monthlyor$1000 Yearly(Save $200) | $200 Monthlyor$2000 Yearly(Save $400) | $400 Monthlyor$4000 Yearly(Save $800) |
 GLOBAL MEMBERSHIP2Rights to use in Multiple Countries with Unlimited Seats | $200 Monthlyor$2000 Yearly(Save $400) | $400 Monthlyor$4000 Yearly(Save $800) | $600 Monthlyor$6000 Yearly(Save $1200) |
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(NOTE: For monthly subscription, three months payment in advance is required)
1In Country Membership, ‘unlimited users’ refer to employees within the organization specific to a country.
2In Global Membership, ‘unlimited users’ are the employees of the parent organization, as well as those from any subsidiary companies or locations elsewhere in the world.
- Welcome pack with detail information on the subscription program.
- Special download links to the enterprise setups. Electronical downloads.
- License keys to the subscribed AssistMyTeam Product(s).
- You can cancel your subscription at any time by contacting AssistMyTeam Support. Note that your cancellation request should be made a couple of days before your renewal billing date for the cancellation to be processed and to avoid Automatic Renewal charges.
- Keep in mind if you cancel, the subscription will not automatically renew.
- Once you cancel your membership subscription, you will not lose access to the products) immediately and will continue to function for the remaining days in your existing (already paid for) subscription term.
- Your membership will continue through the end of your current billing cycle. For example: If your credit card is charged on the 10th of the month and you cancel on June 25th, you will not lose access until the July 10th.
- Subscription fees are non-refundable.