Watch video tutorials that teach you how to install, configure and work with TeamKB for Outlook and how to get the most out of your knowledge base system using the advanced automation options. 

All-in-one version

All demonstrations and tutorials of TeamKB System in a single video XX minutes

Installation

Installation and configuration of TeamKB folders in Exchange folder (with server pack option) 6:31 minutes Client tool installation to be performed by each staff on their system 3:02 minutes

Administrative Settings

Authors List manager - add or import new authors/staffs 1:56 minutes Problems List manager - add/maintain problems list 1:57 minutes

Working with KB article in Outlook

Understanding the KB form in Outlook 3:39 minutes Using KB article to answer repetitive questions 2.58 minutes

Outlook views

Working with TeamKB specific views in Published and Pending articles folders 4:27 minutes

Searching

Searching in Published articles folder in Outlook 4:31 minutes

Web Access

Publishing KB articles to a web site for your end-users 9:47 minutes